You’ll find us at 1/1 Heidi Street, Kuluin QLD 4558 — just look for the Good Vibes sign!

We’re conveniently located near local shops, making it easy to fit your appointment into your day.

Yes! There’s plenty of onsite parking, though it can be a little busy during daycare drop-off and pick-up times.

Please avoid parking directly in front of the pool shop — thanks for helping us keep things smooth for everyone.

A typical session includes:

1. Assessment – Understanding your movement, symptoms, and goals.

2. Discussion – Clear explanations of what’s going on and why.

3. Treatment & Rehabilitation – Hands-on therapy and specific exercises to restore movement and confidence.

You’ll leave your session with a clear plan and the knowledge to continue improving between visits.

Please bring:

• Any referrals or medical reports related to your injury

• A list of medications you’re currently taking

• Your private health insurance card (for on-the-spot claiming)

Choose comfortable, loose clothing that allows movement and lets us access the area being treated.

We have a bathroom and change area available for your convenience.

Physiotherapy should never be painful, but you might feel mild discomfort as we work through tight or restricted areas.

You’re always in control — if anything feels uncomfortable, let us know.

Some clients feel slight soreness after their first session, which is normal and temporary.

No, you can book directly with us — no referral required.

If you have a GP referral, EPC, or Medicare Care Plan, please bring it along.

We accept care plans but do not bulk bill.

• Initial appointment: 45 minutes (up to 60 if multiple areas are involved)

• Standard follow-up: 30 minutes

• Extended follow-up (if needed): 45 minutes

We’ll suggest the best option based on your condition and goals.

Most private health funds include rebates for physiotherapy.

We have HICAPS for instant on-the-spot claiming.

Coverage and rebate amounts vary — it’s best to check with your insurer.

Every client is different.

Your treatment plan depends on your injury, goals, and recovery progress.

Your physio will explain the recommended frequency during your initial consultation and adjust as needed.

Dry needling is one of the many techniques our physios use, but it’s not offered as a standalone service.

We always start with an assessment to ensure dry needling is the right treatment for you and combine it with other therapies for long-term results.

We ask for at least 12 hours’ notice to avoid a cancellation fee.

You can reply to your confirmation email or text us directly to reschedule — quick and easy!

Nope!

Many clients see us for prevention, movement optimisation, or performance.

We help you stay pain-free, move better, and reduce your risk of injury — even if nothing currently “hurts.”

Not at all.

We’ll often build exercise into your recovery, and encourage you to stay active.

Think of physio as the bridge between injury and confident movement — not a replacement for it.

Absolutely.

Physiotherapy targets the root cause of long-term pain — not just the symptoms.

We’ll help you understand your pain, restore movement, and build strength to keep it from coming back.

Yes!

Scans show structure, not movement.

Even if your scan looks normal or shows “wear and tear”, physio can help you move better, reduce pain, and get back to what you love doing.

Of course!

We often work alongside GPs, chiropractors, massage therapists, and exercise physiologists.

We’ll collaborate with your other providers to ensure your care plan supports your goals.

Massage focuses on short-term muscle relaxation.

Physiotherapy takes a whole-body approach — identifying the root cause, restoring movement, and teaching you how to prevent recurrence.

Many clients benefit from both, but physio ensures the results last.

Yes — we help everyone, not just athletes.

From office workers and parents to tradies and retirees — if you move, we can help you move better.

Absolutely.

We understand life gets busy — kids are always welcome, as long as they’re safe and supervised.

Not yet — but it’s coming soon!